FREQUENTLY ASKED QUESTIONS
*WHY TRAVEL BY MOTORHOME ?
Wake up every morning with your hotel on wheels and especially with a different view every day , No more hassle of trying to find accommodation each day , and no lugging around suitcases everyday.
WHAT DO I NEED TO BRING WHILE IN A MOTORHOME ?
Just bring your luggage and everything else is supplied in all our vehicles, including towels, sheets, duvets pillows, cutlery, cooking utensils even down to a coffee pot.
WHAT TYPE OF LICENCE IS REQUIRED TO DRIVE IN NZ ?
A standard licence is required to drive all our vehicles, Licence must be in English as required by New Zealand law , If not in English please obtain a International licence before coming to NZ.
CHILD CAR SEATS AND REGULATIONS ?
When travelling in a vehicle all children under 5 must, by law, use a child car seat appropriate for their weight and size to offer the best protection.
There are 3 types of car seats normally used :
Baby car seat -rear facing -parents prefer to use their own
Forward facing car seat - from 1 year old - to approx 4 years depending on weight
Booster Seat - 4 years plus
Both forward facing and booster seats are available for hire
BOND WAIVER INSURANCE ?
We Do Not offer Bond waiver Insurance , as this is a waste of money to the hirer .
We are a motorhome rental company , we are not here to make money on insurance .
Generally you would not travel abroad without getting Travel Insurance these days as you could be ending up with with an unexpected bill , due to health or loss of luggage etc .
You want Total Peace of mind Travel Insurance , to make sure you enjoy your holiday .
That is why we are thinking of you , and offer Travel Insurance on this website to also cover
Vehicle Security deposits at a fraction of the cost , you are able to get a instant online quote by clicking here DONT waste your money by paying Bond waiver insurance at an extra NZ$40 per day as a average daily charge.
HOW DO WE PAY ?
A deposit of $500 is always required to secure your booking by credit card online.
we reccomend paying the balance to save credit card fees by using Transfer wise
go to www.transferwise.com
WHAT TYPE OF LUGGAGE IS BEST TO TRAVEL WITH ?
Soft luggage is always best and easier to stow not hard suitcases.
WHAT HAPPENS WHEN WE ARRIVE INTO NEW ZEALAND ?
It normally takes approx 1 hour to get through customs, and as soon as you come through customs then give us a call and our team will then promptly collect you in approx 10 minutes as our depots in Auckland and Christchurch are close to the airports.
You are then taken back to our depot to complete the paperwork and then shown all the functions of the vehicle , along with an ideal itinerary to travel around New Zealand.
WHAT IS DIESEL TAX ? AND DO WE HAVE TO PAY FOR THIS ?
This is also called Road User Charges and all diesel vehicles are subject to paying this in New Zealand it is charged on distance of travel in kilometers , You DO NOT get charged for this when using a Walkabout Motorhome .
HOW MUCH IS DIESEL AND PETROL ?
Petrol is currently approx NZ$2.10 cents per litre
Diesel is currently approx NZ$1.50 cents per litre
DO MOTORHOMES HAVE A SEPERATE INHOUSE BATTERY ?
Yes, all of our motorhomes have a seperate inhouse battery ,which normally powers the lights ,fridge ,water pump , this is charged by a trickle charge when driving vehicle ,and when plugged into mains power at a campground then this charges the battery at a deep cycle charge of 16 amps -this charger switches off when batteries are fully charged, generally you will need to plug into mains power every second night .
WHAT ARE CAMPGROUNDS?
Also known as holiday parks, normally found in most larger towns
They offer shower & toilet facilities, water and power for the motorhome and a dump station to empty both Black and Grey waste (A booklet is supplied in motorhome of all campgrounds in New Zealand and which ones have dump stations)
Rates charged are not on vehicle size only per adult or child
*DO WE TAKE THE MOTORHOME ON THE FERRY BETWEEN ISLANDS?
Yes, and we can either arrange this for you on request (by using your credit card on file )or you are able to book this online yourself . There are two ferry companies:
Check in time for the crossing is always 1 hour before time of departure for both ferry companies.